Professional packaging (EPRO) EPR compliance on Shopify (D2C).

Non-EU sellers placing B2B professional packaging on Shopify (D2C) need a France-established mandataire REP, registration with Citeo Pro, and an IDU on the public SYDEREP register before listings stay live. This page covers exactly what Shopify (D2C) requires for the B2B professional packaging stream and how we deliver it.

Start the application →See pricing

When the B2B professional packaging stream applies

B2B packaging shipped to French professional buyers (restaurants, retailers, hospitals)

The relevant eco-organisms for this stream are Citeo Pro. Producers register with one (or more, for streams with multiple accredited eco-organisms) via the France-established mandataire REP. Each registration produces an IDU (Unique Producer ID) that ADEME publishes on the SYDEREP register.

How Shopify (D2C) enforces the B2B professional packaging requirement

No platform-level EPR verification — Shopify is a storefront, not a marketplace. ADEME audits direct sellers.

The verification flow: Shopify (D2C) queries SYDEREP for an IDU matching your legal entity on the B2B professional packaging stream. If no match, your listings are flagged and the marketplace either prevents listing creation (for stricter platforms) or deactivates existing listings (for periodic-audit platforms).

Uploading your IDU to Shopify (D2C)

Location: No marketplace upload required; producer keeps IDU on internal record for audit response.

Recovery time after upload: N/A (no platform deactivation).

Common upload mistakes: pasting the IDU in the wrong stream field (e.g., a Professional packaging (EPRO) IDU pasted in another stream's row), legal name mismatch between SYDEREP and Shopify (D2C) seller record (string comparison is character-for-character on stricter platforms), or uploading before SYDEREP publication completes.

Cost of B2B professional packaging EPR for Shopify (D2C) sellers

Representative fee (us): €490 one-time setup + €249/month — totals €2,988/year for the B2B professional packaging stream excluding VAT. See our published pricing.
Eco-organism membership (Citeo Pro): typically €80-€450/year. Paid directly by you to the eco-organism; no markup from us.
Eco-contribution: €0.08-€0.30/kg of professional packaging. Scales with your declared tonnage in the annual declaration filed by 28 February.

Shopify does not charge any marketplace EPR service fee — Shopify is a storefront platform and does not enforce EPR. The above is your only EPR-related cost.

The 5-step path for B2B professional packaging on Shopify (D2C)

Send your catalog summary via our wizard. Flag Shopify (D2C) as your sales channel and the B2B professional packaging stream as in-scope.
Receive scope confirmation + quote within 24 hours.
Sign the civil mandate electronically (eIDAS-compliant, same day).
We file with Citeo Pro. IDU publishes on SYDEREP within 5-10 business days.
Upload IDU to Shopify (D2C) (No marketplace upload required; producer keeps IDU on internal record for audit response.). Listings reactivate in n/a (no platform deactivation).

Frequently asked questions

Do I need French B2B professional packaging EPR if I only sell on Shopify (D2C)?

Yes. The producer obligation under Article L. 541-10 II of the Code de l'environnement triggers on placing products on the French market, regardless of channel. Shopify does not perform platform verification, but the legal obligation applies the same — ADEME audits direct sellers.

How does Shopify (D2C) enforce the B2B professional packaging EPR requirement?

No platform-level EPR verification — Shopify is a storefront, not a marketplace. ADEME audits direct sellers.

Where do I upload my B2B professional packaging IDU on Shopify (D2C)?

No marketplace upload required; producer keeps IDU on internal record for audit response.

How long does it take for Shopify (D2C) to reactivate my listings after I upload my IDU?

N/A (no platform deactivation)

What does B2B professional packaging EPR cost on Shopify (D2C)?

Three layers: (1) representative fee — our flat published rate is €490 setup + €249/month per stream; (2) eco-organism membership with Citeo Pro — typically €80-€450/year; (3) eco-contribution — €0.08-€0.30/kg of professional packaging. The marketplace itself does not charge for compliance — Shopify (D2C) only verifies your registration status.

Can I register only for B2B professional packaging, or do I need to register for other streams too?

Depends on your catalog. A pure B2B professional packaging producer registers only that stream. Most non-EU consumer brands trigger multiple streams — e.g., a Bluetooth speaker triggers packaging + WEEE + batteries. Use our scope-check tool at /tools/scope-check for a 90-second verdict.